Privacy Policy

Last updated: 09/22/2025

At Cleveland Chiropractic and Integrative Health Center, LLC, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and how we keep it safe.

What Personal Information We Collect

We may collect the following types of information when you visit our website, sign up for services, or communicate with us:

  • Name, email address, phone number, and mailing address

  • Appointment details and health information voluntarily provided by you (via forms, calls, or email)

  • Payment information when processing transactions

  • Website usage information (such as IP address, browser type, and pages visited)

How we use personal information:

We use the information we collect for purposes such as:

  • Scheduling and managing appointments

  • Communicating with you about services, updates, and promotions (when you have opted in)

  • Processing payments and sending receipts

  • Improving our website, services, and patient experience

  • Complying with legal, regulatory, and insurance obligations

Who We Share Personal Information With

We do not sell, rent, or trade your personal information. We may share data only in the following circumstances:

  • When required by law or to protect the safety of our patients and staff

  • With your explicit consent, if we need to share information with another healthcare provider

SMS & Mobile Privacy

  • If you opt in to receive SMS/text messages from us, your phone number and consent will only be used to send you the communications you’ve requested (such as appointment reminders, updates, or promotions).

  • SMS consent is not shared with third parties or affiliates.

  • Message and data rates may apply, and frequency of messages may vary.

  • SMS Terms of Service
    By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Cleveland Chiropractic and Integrative Health Center, LLC. This includes SMS messages for conversations (between employees), conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://www.clechiropractic.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

Your Privacy Choices

  • You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.

  • You can opt out of SMS/text messages by replying “STOP” to any message.

  • You may request access to, correction of, or deletion of your personal information by contacting us at info@clechiropractic.com

Data Security

We use reasonable physical, technical, and administrative measures to protect the personal information we collect. While no method of transmission over the Internet is 100% secure, we strive to use best practices to protect your data.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Cleveland Chiropractic and Integrative Health Center, LLC
6909 E. Royalton Rd., Suite 302
Brecksville, OH 44141
Email: info@clevelandchiro.com